The Problem We have a file on our data file server which is used by our Microsoft Word templates to generate a whole bunch of different documents. Until recently, updates to this file have been mostly manual but now we're getting one of our new systems to perform them directly. The problem is that the file is on a different share and a different server. The agent runs fine manually but when it runs on the server, it fails. BTW: All our data servers and domino servers are currently Microsoft Windows Server 2003. Why it Fails It doesn't matter who is logged onto your domino server when you're write out a file from an agent running on the domino server because it won't be using their credentials. Since Domino is running as a service, it will be running using a different set of credentials entirely - most likely; "System". Since "System" is a local (to the server) user rather than a domain/directory user, you can't grant it access to the rest of ...