Understanding MFA In today's world passwords and pin numbers are simply not enough and muti-factor authentication (MFA) is increasingly required to combat fraud. MFA means that you need to use a secondary form of authentication, such as an app on your phone, in addition to a password when signing into systems. These instructions walk you through the process of setting up MFA for a user. You may need them if your user switches phones or has to have MFA disabled and re-enabled. In the Admin Portal While technically you could skip this step and go directly to the console via its url, it's probably easier for most people to find their way from the Admin portal, so that's where I'll start. Open the Office 365 Admin Portal . ( https://admin.microsoft.com/ ) Click on Users , then on Active Users Click on the dots at the end of the menu and choose Setup Multifactor Authentication . This will take you to the MFA console. In the MFA console Click on the M