I'm finding myself being increasingly frustrated by IBM Connections.Cloud. It’s a great product, don’t get me wrong. Arguably the most full-featured of its kind. Unfortunately it’s mired by some terrible executive decisions. In fact, the problems are so great that it’s pushing us to investigate other products which are “like” connections but are provided by other vendors. I came away from an investigation of Microsoft’s Yammer system yesterday shaking my head and saying, “that’s it. Game over”. Yesterday afternoon was one of the few times I've found myself in the uncomfortable position of recommending Microsoft over IBM. Today of course is another day. I'm a dedicated IT professional, so when I can’t sleep because a system is overwhelming my thoughts, I get up and make a list of my problems. So, IBM, it’s 3.30am and this one’s on you … and you owe me at least 2 hours of sleep. Overall thoughts I can’t fault IBM’s support teams ...