In the Domino world, we used to just change the access controls on NSFs and copy or replicate them directly from the server to a PC but since we've moved to Outlook, and specifically to Office 365, getting those mail files from the cloud has been an increasingly difficult business. To be fair, this was difficult under IBM as well, once we moved into the Verse cloud. Your Current Procedures aren't Working When I first started trying to get backups of files, I had a lot of people tell me how easy it was. I followed their advice -- and yes, it was easy. After all, there's a menu option inside outlook that lets you export directly to a PST file. It was too easy. I was suspicious though. Suspicious that a person with a 10 year occupation could have a mail file that was a mere 400 MB. I looked into it and sure enough, the outlook method only gives you a recent subset of your data. If you've been backing up PSTs from the cloud using outlook, you're missing a