Notes 12 Fails on Mac after macOS upgrade to the latest version Monterey 12.6

I don't generally use Macs but other people do. There's a macOS upgrade (Monterey 12.6) in the works and you might find that it's already installed on your system - or that it installs automatically at the next available opportunity.

Turns out that this upgrade scuttles Notes 12 (and apparently older versions) in spectacular fashion.

As usual, the good folks at HCL are already on this and have a fix ready.

Image by Michal Jarmoluk from Pixabay

Fixing the Problem

I'm not quite sure when the fix packs are cumulative vs incremental. From memory, the fix packs are cumulative and the interim fixes are not. (please correct me if I'm wrong).

In any case, go to HCL's download site to get them.

In our case, the affected user was running Notes 12.0.0 for Mac so I needed to download 12.0.1 then Fix Pack 1 and then the two interim fixes.

Since Notes was already installed, Installation is pretty quick and there's no post-install configuration to do.

Install Notes 12.0.1 for Mac
Install Notes 12.0.1 FP1 (Fix Pack 1) for Mac
Install Notes 12.0.1 FP1 IF1 (Interim Fix 1) for Mac
Install Notes 12.0.1 FP1 IF2 (Interim Fix 2) for Mac

Once this is done, restart (because that's always a good idea when you install lots of things) and it should all start working as expected again.

Comments

Anonymous said…

I believe the IF2 Kit is a complete kit so you wouldn't need to install all other kits before applying the patch.

6:42 pm

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