Monday, March 28, 2011

How to get your Notes Webmail working in Firefox 4

Note: This isn't my solution, all credit goes to "nickbeee" who posted a couple of lines on the firefox site. I've had to document this for our internal users and figured that other people may benefit from a more detailed explanation.

Also: I'm a stickler for long explanations with pictures....

It seems that the new security features in Mozilla Firefox 4 prevent Lotus Notes/Domino Webmail from working. Here's how to get that functionality back.

First: The problem that you see looks like this;

It states on the webmail screen simply (and cryptically)

A problem has occurred which may have caused the current operation to fail.

The problem seems to be that firefox has security-blocked your webmail. In order to unblock it, you need the Remote XUL Manager extension.

To get it, browse to:

and click Add to Firefox.


You'll be prompted to install the extension and then you'll be told to restart Firefox.

After the restart, the Remote XUL Manager will appear in the tools menu.
Note: To get to the menu in Firefox, press the Alt Key once.

Click Tools, then Remote XUL Manager.


A mostly empty dialog box will appear.
Click Add.



A text input box will appear. Type your mail domain in here and click Ok.
If you use several domains, you may want to add the others in now.

When you've finished adding domains, click the X on the top right of the Remote XUL Manager box to close it. Don't worry, it's saved.

Now, you should be able to refresh the page or simply put your cursor in Firefox's address bar and press Enter - and your mail should appear.

30 comments:

Giuseppe Grasso said...

thanks, great tip!

CASA said...

Works like a charm. Thanxalot!

Manu Vermeyen said...

Works like a charm. Thxalot!

Anonymous said...

Thank you...I had no idea why this waws happening...and now I do!

Tim said...

Thanks, that worked. Sadly the fact that this has become necessary is a bit of a worry.

Anonymous said...

Maybe you will want to add a facebook icon to your blog. Just bookmarked the url, although I must do it by hand. Just my advice.

Anonymous said...

Yes!!!
Thx

Anonymous said...

Thank you, it works fine!

jldr said...

merci !

Anonymous said...

randomly stumbled upon your post through a search. thank you so much for this!

Anonymous said...

It works! Great! Thank you very much!

Anonymous said...

It works! Thank you very much!

Anonymous said...

Thank you for sharing! The step by step instructions with screen shots is great!

Anonymous said...

i am still unabpe to attach files, pls. help

Anonymous said...

How do you get it right for ubuntu 11.10

Anonymous said...

Dear can you tell how it will work same on chrome and internet explorer becuase when i use my notes webmail in google chrome it start downlaod xul file while open a mail so can you help in this issue
Thanks in Advance

Anonymous said...

Muchas gracias he reinstalado FireFox y he actualizado a la version 10 y se producia error al entrar al mail. Puse el plugin y ahora funciona. Desde Argentina Gracias.

Poyato said...

Anyone else having problems with Firefox 11 and Notes?

Error loading script
https://acme.com/sametime/stlinks/stlinks.js: 1

Anonymous said...

Cool workaround that works excellent for us with Firefox ESR 10.0.3!

Greetings from Switzerland

Anonymous said...

Great...Have been trying to do something for a long time now...works.
\

James Maxwell said...

Excellent work...!

3 tips for Firefox crashes problems

dev said...

Works great .. i was only able to check webmail in lite mode in firefox now full mode is working.

Anonymous said...

04/09/2012
This just started happening in Firefox 14 - was previously working fine. Followed instructions here and its back to normal. Thanks!

DennisM said...

Thank you soooo much. Spent relatively lot of time searching and you solved it for me... Thanx.

DennisM said...

Man, thank you a lot. Works perfect!

Unknown said...

Thanks a lot ! I was using IE to view full mode of Notes web mail since 1 year.

Now i can say good bye to IE for ever ;)

Chennai Prem said...

Superb... Good job.

Cheers from INDIA

Anonymous said...

Great job!. This worked but required a restart of fireox

Lavanya Kumar said...

Thanks alot..work perfectly...:)

Anonymous said...

Excellent !! Thank you soooo much !!
:)